Terms & Conditions

Payments

WeCreateWebsite starts working on a project upon receipt of a full payment. Websites are made live upon completion of the project. If applicable, hosting and domain name registration fees must be paid every month.

Additional services come at additional fees. If clients require additional services, the correspondent fee is added to their invoice and such agreed payments must be paid to start working on such agreed services.

Delays in project completion may occur when:

  • There is a delay in the receipt of any materials form the client
  • The client purchases an additional service related to the project
  • The client requests further changes in the design, structure, or content of the project
  • Time frame estimates are approximate only and are subject to change at any time at WeCreateWebsite’s discretion. At any time, and at its whole discretion, WeCreateWebsite may decide to put a project on hold.

Satisfaction guarantee

All of our services are 100% satisfaction guaranteed. We don’t stop working until our clients are completely satisfied with their solution. We are committed for clients 100% satisfaction. However, WeCreateWebsite will under no circumstances be held responsible to satisfy unreasonable expectations or request WeCreateWebsite‘s discretion to decide whether or not a request or an expectation is reasonable or lies within the scope of offer of services to its client.

For example, if the client purchases a certain service, but in order to be fully satisfied, WeCreateWebsite recommends that an additional service is necessary, then it is no longer WeCreateWebsite’s responsibility or commitment to satisfy the client. In other words, WeCreateWebsite guarantees 100% satisfaction within the framework of its original agreement with the client, according to Big WeCreateWebsite’s understanding.

Services or part of services (i.e. elements of a project) that have been approved by the client are considered as services with which the client is 100% satisfied. Any further work on these services (elements of the project) will be required to be paid in full.

Refunds

Unless clearly specified otherwise, all project statuses are set as “completed” after 14 days period has passed (calculated from the website completion date which is communicated to client). This means no more work will be done on that project and no service will be provided after 14 days. This doesn’t apply to hosting and domain name registration services, which are provided independently of the project status, and only according to the client’s payments.

If client is not satisfied with WeCreateWebsite’s Services, client can ask for a refund on any unused monies within 14 days since website went live. WeCreateWebsite will be happy to exercise a refund, after doing it on review. However such claims must be made in writing to admin@wecreatewebsite.co.uk

Admin Fees

Brochure Style – Bronze £150
Brochure Style – Silver £200
Brochure Style – Gold £250
Brochure Style – Platinum £300
E-Commerce £400
Bespoke £500

Please note WeCreateWebsite will be deducting administration fees above for the work carried out on clients request and time spent on such work.

Note – If client received a discount initially with the agreed price package, when refunding admin fees will be deducted from the price client paid.

Example – If price package is £300 and customer received a discount of £50 and paid £250 to WeCreateWebsite, refund will be £250 minus admin fees.

Security

Please keep in mind that for security reasons, WeCreateWebsite always:

Prevents unauthorized access, maintains data accuracy, and ensures the correct use of information, through appropriate physical, electronic, and managerial procedures to safeguard and secure the information it collects online and offline.

Hires the services of reliable third party companies to manage credit card information and payment gateway secured encryptions for the websites of its clients. Such companies charge fees per transaction and/or fees per month for which the client is responsible. Most such companies offer various fee plans to best suit the needs of the client’s business depending on the volume of the client’s online transactions.

Pricing

All prices appearing on this site are subject to change without notice. These prices are solely informative and WeCreateWebsite is not necessarily committed to them for your project. To receive a free quote for your project, please call us at +44 757 804 3626 / +44 746 846 1512 or request a quote on our website.

1 Year Free Domain & Web Hosting

We value our customer and always bringing the best possible discounts and offers. Our 1 year FREE domain and hosting is one of the examples.

Important Note – 1 year free domain and hosting strictly valid for 1 year since the purchase of the website. It’s our customers responsibility to inform us if they would like to continue with the website ordered through WeCreateWebsite. If customers wish to continue with WeCreateWebsite, you must be in contact with WeCreateWebsite at least 30 days before 1 year free service expire. WeCreateWebsite will then issue an invoice for the continuation of the domain and hosting service which will be priced at the market value at the time.

WeCreateWebsite will always be looking for the best options for the clients. This fees usually will purely be for the charges WeCreateWebsite has to pay to third party hosting and domain service providers to maintain our clients websites live on the world wide web.

Failure to contact WeCreateWebsite prior to expiration of 1 year’s Free service of domain and hosting may result in clients losing domain name and website.

If you’d like to clarify any information please complete contact us form.

Promotions

Promotional offers are not cumulative. All the pictures shown in this web site are solely representative.

Contents / Work

WeCreateWebsite doesn’t assume any responsibility or liability for the content of the websites it designs and/or hosts. WeCreateWebsite has no control over any information, materials, or products found thereon. WeCreateWebsite doesn’t serve as consultant for its clients, and they are entirely responsible for all that is found in their websites.

Because of the nature of web design and programming work, websites always appear differently on different computers. Screen resolution, operating system, and browsing software are just a few examples of variables that may affect the way a website looks. The client must be aware of these possible variations and WeCreateWebsite will not be held responsible for them.

Should you have any questions or concerns about these terms and conditions, please send us an email at admin@wecreatewebsite.co.uk

Thank you for working with WeCreateWebsite! We really appreciate it.